Terms of use and privacy

Last update: August 9, 2019

1.- Owner and Responsible Party

The owner of this website and the party responsible for the processing of this website is Tu Nombre S.L. (hereinafter the “Service”), with address at Tu Dirección Aquí, N.I.F number B75000000.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: legal@tudominio.com

Use of the website grants the status of user, thereby accepting the terms and conditions indicated below.

2.- External Links

The website may link to other websites.

However, we do not exercise any control over such sites or their content, which are actually subject to their own terms and conditions. We also do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service owns or is licensed for all intellectual and industrial property rights of its website, as well as the elements contained therein.

Therefore, reproduction, distribution, public communication, and transformation of all or part of the content of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the authorization of the Service.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on your use of the website and its features.

The personal and non-personal information collected will reach us through two channels: 1) collected automatically 2) provided voluntarily.

4.1.1.- Automatically Collected Data

This information will consist of:

Data collected through cookies or similar mechanisms stored on your device, always with your consent. See our Cookie Policy for more information.

The IP from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, the language, the date, country, request time, referring URL, or mobile network used, among others.

Site usage data and possible errors detected during its use, such as pages not found or incorrect displays.

4.1.2.- Data Provided Voluntarily

This information will consist of:

Information contained in messages sent through the site’s contact channels. For example, your email, alias or name, subject, or message.

Personal or non-personal information required to leave a comment on posts in the news section, such as the comment content, name, email, and website.

Data provided to register as a user. For example, your email, alias or name, subject, or message.
Personal information required to subscribe to the newsletter, such as your email address.

4.2.- Rights

We inform you that filling out the forms is voluntary. However, if you do not complete the required fields (marked with an asterisk), the use of some site functions may not be possible or may be limited.

The personal data you provide will be incorporated and processed in files owned by the Service to attend to your requests.

You can exercise at any time the rights of access, rectification, deletion, limitation of processing, objection, and portability of your personal data via email to: legal@tudominio.com or by postal mail to: Tu Dirección Aquí.

In both cases, you must identify yourself with your full name and a copy of your ID or national ID.

Here you can find the different templates to exercise such rights.

If you have given consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

Also, if you believe there is a problem with how we are handling your data, you can file complaints with the corresponding data protection authority, the Spanish Data Protection Agency being the relevant one in the case of Spain.

4.3.- Use of Data

The data provided to the Service will be used to:

Attend to your requests, with the legal basis being our legitimate interest in responding to and resolving our users’ inquiries.

Facilitate your access as a user to our services, with the legal basis being our legitimate interest in providing and managing the service.

Publish your comments in the blog section of our website, with the legal basis being your consent.

Send you our latest news and updates via our newsletter, with the legal basis being your consent.

4.3.1.- In Emails and Contact Forms

The site’s website has SSL encryption allowing users to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding activity registration files owned by the Service.

In this regard:

We will receive your IP, which will be used to verify the origin of the message to provide appropriate recommendations (e.g., present information in the correct language) and to detect possible irregularities (e.g., potential cyberattack attempts on the Service), as well as data related to your ISP.

Additionally, you may provide us with your data via phone, email, and other indicated communication channels.

4.3.2.- On Social Networks

We have profiles on some of the main social networks on the Internet, with the Service being responsible for processing data published on them (e.g., photos uploaded by the Service showing people’s faces).

These data will be processed according to what the social network allows corporate profiles. Therefore, we may inform, when the law does not prohibit it, our followers by any means the social network allows about our activities or offers, as well as provide personalized customer service.

Under no circumstances will we extract data from social networks unless we obtain explicit and specific user consent for it.

When, due to the nature of social networks, exercising your rights depends on modifying your profile, we will assist and advise you as far as possible.

4.4.- Data Retention

Below is the retention period of data processed by the Service:

Disaggregated data will be retained indefinitely.
Client data will be kept for the minimum necessary period, which may be up to:

5 years, according to Art. 1964 of the Civil Code (personal actions without a special period).

6 years, according to Art. 30 of the Commercial Code (accounting books or invoices, for example).

Data uploaded by the Service to social media pages and profiles will be retained from the time the user provides consent until it is withdrawn.

Data provided for the newsletter will be retained from the time the user provides consent until it is withdrawn.

5.- Service Providers and Others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy where applicable and they must also have their own. However, the Service will not be responsible for compliance with their policy.

Under certain circumstances, the Service may share, use, preserve, or disclose Personal Information to third parties, in a non-aggregated manner:

To provide the Service:

Service providers performing functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and access the information necessary to perform their functions but are not allowed to share or use the information for any other purpose.

To cooperate with competent authorities:

If we reasonably believe it is necessary to comply with any law or legal process. In any case, we will only provide the required information.

If necessary to detect, prevent, or address fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the content; b) lack of website availability; or c) transmission of malicious programs in the content, despite having adopted all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make modifications it deems appropriate to its website without prior notice, being able to change, delete, or add both the content and services provided through it and the way they are presented.

Furthermore, these terms and conditions may change at any time. Modifications will take effect from the moment of their publication.

8.- Cookies

See our Cookie Policy to learn about our use of them.